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Dear Kristina,
Collections on defaulted federal student loans are resuming. This means that your tax refund or other federal benefits may be withheld. Later this summer, your employer may also be required to withhold a portion of your pay until you begin to repay your defaulted federal student loan.
If you haven't already done so, contact the Default Resolution Group immediately at 1-800-621-3115 to discuss options to get out of default. You can also visit myeddebt.ed.gov to learn more about getting out of default.
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If your loan(s) aren't in default and you received this email in error, please disregard this message. Contact your loan servicer if you believe you were mistakenly put in default.
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Options To Get Out of Default
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Consider loan rehabilitation. One option for getting your loan(s) out of default is loan rehabilitation. To start the loan rehabilitation process, you must contact the Default Resolution Group to determine if you are eligible.
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See if you're able to repay your loan(s) in full. Another option for getting out of default is to repay the full amount owed on your federal student loan(s).
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Status of Federal Student Loans
The federal student loan portfolio is maintained by the United States federal government and held and operated by the U.S. Department of Education.
Important: You are still responsible for repaying your federal student loan(s). Any future change to the federal student loan portfolio:
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does not eliminate any federal student loan debt,
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is not a form of loan forgiveness or cancellation, and
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does not release you from your responsibility of repaying your loan(s).
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If you have questions regarding your defaulted loan status, contact the Default Resolution Group at 1-800-621-3115 or visit myeddebt.ed.gov.
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Beware of Scams
You never have to pay for help with your federal student aid. You might be contacted by a company saying they will help you get loan forgiveness or cancellation for a fee. Make sure you work only with the U.S. Department of Education (ED) and our loan servicers—we will always help you for free. Emails from ED only come from noreply@studentaid.gov.
Never reveal your personal information or account password to anyone.
Learn more about how to avoid student aid scams and report scam attempts to the Federal Trade Commission at reportfraud.ftc.gov.
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Sign up for text alerts to stay updated on our grant programs, loan forgiveness programs, repayment plans, and information about your loans.
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This email was sent by: Office of Federal Student Aid
U.S. Department of Education
400 Maryland Ave. SW,
Washington, DC, 20002, US
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Please do not reply to this email. Messages sent to this email address are not monitored. If you wish to contact us, please use the StudentAid.gov contact page. For more information about financial aid, visit StudentAid.gov.
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